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MEMBER SERVICES: 1-800-840-2957 

OUTAGE REPORTING: CALL  1-800-840-2957; OR TEXT 'OUT' TO 1-855-644-1795

PAY BY CREDIT/DEBIT: 855-399-2688

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Membership Application

Membership Application Information
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Membership & Service Application & Agreement for Electric Service

The undersigned "Applicant" hereby applies for membership in, and electric service from the Cooperative upon the following terms and conditions:
 
  1. The undersigned applicant-member agrees to purchase all central station electric service and energy used on the premises described below from the Cooperative; and warrants that the premises, together with the structures and facilities located thereon, are safely wired in accordance with the requirements of the most recent issue of the National Electric Safety Code.
  2. The applicant-member agrees to comply with and be bound by the provisions of the charter and bylaws of the Cooperative and the rules and regulations of the Cooperative as established by its Board of Directors.
  3. The applicant-member understands and agrees that the Cooperative shall not be liable for service interruptions caused by acts of nature, accidents, service repair, lawful governmental or regulatory order and other causes beyond the control of the Cooperative.
  4. The applicant-member agrees to provide an easement for the facilities of the Cooperative and/or access to the property.
  5. Any member found to have an unsealed meter base showing no signs of tampering may have a $50 fee applied for the first offense and a $100 fee applied for each subsequent offense. If signs of tampering are present, a $500 fee will be applied for the first offense and a $1,000 fee will be applied for each subsequent offense.
  6. Per the HOTEC Bylaws Sec. 7.4g, the member voluntarily agrees to assign any paid capital credits to HOTEC if the member cannot be located within three (3) years after payment is issued.  If you do not agree to this agreement, you may cross this section out and initial it.
  7. This institution is an equal opportunity provider and employer. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at progam.intake@usda.gov.
  8. You agree, in order for HOTEC to service your account or to collect any amounts you may owe, we may contact you by telephone at any telephone number associated with your account, including wireless telephone numbers, which could result in charges to you.  We may also contact you by sending text messages or emails, using any email address you provide us.  Methods of contact may include using pre-recorded or artificial voice messages and/or the use of an automatic dialing device, as applicable.
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Membership Fee $5 Connect/Transfer Fee $50

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About Us

Heart of Texas Electric Cooperative Inc. was incorporated in 1937 to provide electricity to rural areas of Central Texas. The co-op has more than 17,000 members and over 23,000 meters served by nearly 4,000 miles of line. The service territory of the cooperative spans across the following counties: Bell, Bosque, Coryell, Falls, Hamilton, McLennan and Milam.

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©2023 Heart of Texas Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Contact Us
    • Board of Directors
    • Career Opportunities
    • Service Territory
    • Texas Cooperatives
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Non-Discrimination Statement
  • Member Services
    • Co-op Connections Savings
    • Touchstone Energy Savings
    • Texas Co-op Power
    • Safety
      • Electrical Safety Checklist
      • Safety Quiz
      • Storm Center
      • Outage Reporting
  • New Service
    • 911 County Coordinator's Phone List
    • New Construction Application
    • New Construction Check List
    • New Construction
      • Permanent Residence
      • Mobile Homes
      • Temporary or Seasonal Structures
      • Non-Residential Permanent Structure
      • Underground Single Phase 200 or 320 AMP
      • 200 Amp Meter Loop Spec Sheet
      • 320 Amp Meter Pedestal
  • Billing Options
    • Payment Assistance
    • Rates
    • Payment Locations
  • Forms
  • Programs
    • Distributed Generation
    • Capital Credits
    • Energy Tips
    • Operation Round Up
    • Rebates
    • Rural Friends ACRE
    • Teacher Mini-Grant
    • Youth Tour & Scholarships